Q:      Is there a cost to see the lights?

A:     There is no admission fee to see the many illuminations but donations are gratefully accepted.  Festival Ambassadors are located in Dufferin Islands to accept your donation and answer any questions you may have. A $10 per car donation is suggested. 

Q:      What are the donations used for?

A:      The money collected at Dufferin Islands is allocated for light and display purchases, as well as ongoing maintenance.

Q:       Who collects the donations?

A:       All proceeds are collected by the Winter Festival of Lights, which is a not-for-profit corporation.

Q:       How long are the lights on?

A:       The Winter Festival of Lights runs from November 3, 2007 – January 7, 2008 and both the illumination of the falls and the Festival’s illuminations are on from 5:00 pm to midnight.

Q:      Can you walk the entire Winter Wonderland lighting route?

A:       While you can walk the entire length of the Winter Wonderland lighting route along the Niagara Parkway, due to its length at over 5 km (3+ miles), we suggest you drive and then park in any of the parking lots located with the Parks to get a better view (or take pictures) of your favourite displays.  View our area map.

Q:       When are your events and concerts occurring?

A:       To see a complete list of events and activities occurring during the Winter Festival of Lights, visit our Events Calendar.

Q:      How do I purchase event tickets?

A:      Tickets for most of the events listed are available for purchase 24/7 via TicketPro Canada.  You may order them online at www.ticketpro.ca or by calling toll-free at 1-877-777-9365 (WFOL). 

For ALL Group inquires and the Concerts at the Arena, The Misty Kids® Show, and The Golden Age Variety Show, contact the Festival office at 1-800-563-2557 x. 40 or 905 374-1616 (local calls) during regular business hours (M-F 9 am to 5 pm).  For all other events, contact the number listed with the event.

Q:      How do I volunteer?

A:      We always have the need for volunteers and we’d love to accommodate you.  Visit our Volunteers page.  There you will be able to download our Volunteer Application.  Complete and return it to the Festival office at 5400 Robinson St., 2nd Floor, Niagara Falls, ON, L2G 2A6 or via fax 905 374-4683.  You may also call us at 905 374-1616 x. 23.

Q:      Where are the lights and displays located?

A:       The vast majority of the Festival’s lights and displays are located along a 5 km (3+ mile) stretch of the Niagara Parkway.

Other lights are displays are located along Lundy’s Lane (a.k.a. Candy Cane Lane) and downtown (Queen St. & Centennial Square) Niagara Falls.  Click here to see our Map.

Q:      Where can I park?

A:      A paid parking lot is available across from the Table Rock Complex along the Niagara Parkway; another ideal location is the Skylon Tower parking lot located on Murray Hill (a.k.a. Snowflake Hill). 

Q:       Are tours available of the lights?

A:       We are currently working on several tour options and will list them on the site once available. 

Q:       When are the fireworks?

A:       We have 20 nights of fireworks throughout the Festival.  Click here to see our fireworks schedule. 

Q:       How can my company become a Winter Festival of Lights sponsor?

A:       New sponsors are always welcome.  To discuss your particular situation, contact Dino Fazio at 905 374-1616 x. 46.