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Frequently Asked Questions and Answers for the Festival
Q:  Is there a cost to see the lights?
A:  There is no entrance fee to view the illuminations but donations are gratefully accepted at the exit of Dufferin Islands (suggested contribution $5 - $10 per car), with proceeds used to enhance the Festival’s lights and displays.  Tour groups are encouraged to donate $1/person on the bus. 

Q:    What are the donations used for?
A:    The money collected at Dufferin Islands is used for ongoing maintenance and refurbishment of the CAA Winter Festival of Lights' displays as well as to purchase additional displays.

Q:    Who collects the donations?
A:    All proceeds are collected by CAA Winter Festival of Lights staff and volunteers, who nightly contribute their time at Dufferin Islands.

Q:  How long are the lights on?
A:    The CAA Winter Festival of Lights runs from November 5, 2011 to January 31, 2012. Both the illumination of the Falls and the Festival’s illuminations occur from 5:00pm to midnight.

Q:  Can you walk the entire Winter Wonderland lighting route?
A:    While you can walk the entire length of the Niagara Parks Winter Wonderland lighting route along the Niagara Parkway, due to its length at over 5 km (3+ miles), we suggest you drive and then park in any of the parking lots located within the Parks to get a better view (or take pictures) of your favourite displays. Click here for the CAA WFOL Map.

Q:  When does the TD RINK at the operate?
A:    The TD RINK at the Brink operates from December 1, 2011 – February 29, 2012.  Visit http://www.wfol.com/TDRINKatTheBrink/general-information.html for specific details of operating hours.

Q:  When do events and concerts occur?
A:    To see a complete list of events and activities visit our Events Calendar.

Q:  How do I purchase event tickets?
A:  Tickets for most of the events listed are available for purchase (M-F 9am to 5pm).  You may order them by calling toll-free at 1-800-563-2557 x 40.  

For ALL Group inquires contact the Festival office at 1-800-563-2557 x. 40 or 905 374-1616 (local calls) during regular business hours (M-F 9am to 5pm).  For all other events, contact the number listed with the event.

Q:  How do I volunteer?
A:  We always have the need for volunteers and we’d love to accommodate you.  You can register using our online application. You will then be notified by our Volunteer Coordinator about upcoming opportunities.  You may also call 905 374-1616 x. 40.

Q:  Where are the lights and displays located?
A:  The vast majority of the Festival’s lights and displays are located along a 5 km (3+ mile) stretch of the Niagara Parkway known as the Niagara Parks Winter Wonderland.

Other illuminations are located along Queen Street (a.k.a. Santa's Village on Queen St.), Lundy’s Lane (a.k.a. Candy Cane Lane), Fallsview Blvd. and Centennial Square in Chippawa. Click here for the CAA WFOL Map

Q:  Where can I park?
A:  The Fallsview Parking Lot, a paid parking lot, is located across from the Table Rock Centre along the Niagara Parkway. However, it does offer free parking usually after 5:30pm during the Festival.  Visit www.niagaraparks.ca for details.  Another ideal location is the Skylon Tower parking lot located on Murray Hill (a.k.a. Snowflake Hill). Lastly, there is limited free parking within Dufferin Islands. 

Q:  Are tours available of the lights?
A:  See tours page.

Q:  When are the fireworks?
A:  Click here for the fireworks schedule.  

Q:  How can my company become a CAA Winter Festival of Lights sponsor?
A:  To discuss sponsorship and advertising opportunities contact Rick Morocco at 905 374-1616 x. 47.  





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